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Effective communication will enable success for anyone in the day-to-day work life. In this workshop, essentials of both verbal and non-verbal communication technique are included to eliminate miscommunication, handle complaints and build positive relationships with customers and/or co-workers.
Anyone who has the target to improve their communicate skills and want to communicate more effectively
- Learning and applying the critical skills in relating and coordinating information effectively to achieve performance results at work as well as build productive relationship with co-workers and customers
- Identifying the different strategies and techniques to be applied when communicating with people of different styles and positions
- Enhancing the effectiveness of communication for achieving highest team efficiency and success
- The Effective Communication Process: Listen, Align, Respond
- Applying appropriate techniques to improve Listening in various situations
- Analyzing and adapting to the various communication styles
- Mastering communication for sharing the key contents and positively influencing the audience
1-day
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